DEEDY Terms & Conditions

Deedy Studio Ltd does not process refunds on any pay monthly memberships, credit packs, appointments, individual sessions or items purchased through the store.

Pricing options are non-transferrable.

Expired services cannot be extended.

  • Pay-monthly/memberships allow 6 weeks to use the services billed each month.
  • Single concession options allow 6 weeks to use purchased credits/services.
  • 10 x concession blocks allow 6 months to use purchases credits/services.

Pay-Monthly Membership Terms

By purchasing a pay-monthly pricing option/membership you are agreeing to the terms and conditions outlined below:

  • Payments are direct debited from your nominated card/account by Glofox Payments (Stripe)
  • Pay-monthly/membership plans begin on the date of purchase.
  • All pay-monthly/membership plans are set on a rolling month to month schedule and can be cancelled at anytime with 30 days notice.
  • Clients are responsible for updating and keeping up-to-date billing information on their account. Deedy Studio Ltd does not take responsibility for any failed payment charges or fees incurred by the client for missed or failed payments.
  • All pay-monthly/membership plans are automatically paused for 2 weeks mid-year and 2 weeks over Christmas/New Year holiday period. Due to date fluctuations year to year, Deedy Studio Ltd will inform clients of the dates of closure and pause memberships accordingly.

Cancellation Policy

24 hours notice is required for cancellation of all private appointments. Cancellations within 24 hours will incur a fee of $30.

No-show and missed appointments are charged in full. 

Privacy Policy

Deedy Studio Ltd collects personal information from you when you join our studio, by joining our studio you are trusting us with your information. We will only deal with your personal information in accordance with the Privacy Act 1993 and our privacy policy. Your personal information includes your name, your contact information, relevant medical details about your physical health, your billing and/or purchase information, your attendance information and your comments and interactions with the studio. We collect this information to identify your client account, ensure your safety and provide all customers with a positive experience at DEEDY.

You have the right to view and change any personal information we hold about you at any time. Please contact us in regards to this or any other queries you may have at hello@deedy.co.nz.